The Delta Group (“we,” “our,” “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, share and safeguard personal data when you interact with us, including through our website (thedeltagroup.com) and our services.
This Privacy Policy applies specifically to thedeltagroup.com. Other Delta Group businesses and websites, including Odessa and Feref, have or may provide their own privacy policies relating to their specific websites and activities.
1. Who We Are
The Delta Group consists of a number of companies based within both the UK and Ireland. These include:
- Delta Display Limited
- Digital Viscom Limited
- Feref Limited
- Lick Creative Limited (trading as Delta Creative)
- Odessa UK Limited
- Superior Creative Services Limited
Our expertise lies in creating, producing and activating a broad range of print and digital marketing communications – from high-impact point-of-sale installations and retail campaigns to dynamic digital content and branded environments.
For the purposes of this website, Delta Display Limited acts as the data controller.
For any data protection enquiries, requests or complaints, please contact us at:
Email: gdpr@thedeltagroup.com
2. Personal Data We Collect
We collect various types of personal data depending on our interaction with you:
- Clients and Suppliers: Name, address, phone number, email address, company information and other data necessary to establish and manage our business relationship and fulfil contractual obligations.
- Job Applicants: Name, address, phone number, email address, employment history, CV and any additional information provided as part of an application. This may include special categories of personal data, such as health or disability information, where relevant and permitted by law.
- Individuals Contacting Us: Name, email address, phone number, company and any other information you choose to provide when contacting us.
- Website Visitors: IP address, browser and device information, pages visited, website interactions, cookie preferences and information collected through cookies and similar technologies.
Where we process special category personal data, we will only do so where an appropriate condition under data protection law applies, including where necessary to meet obligations or exercise rights in connection with employment law, or where you have provided explicit consent where appropriate.
For more information about cookies and similar technologies used on this website, please see our Cookie Policy.
3. How We Use Your Personal Data
Your personal data may be used for the following purposes:
- Clients and Suppliers: To establish and manage our business relationship, fulfil contractual obligations, undertake pre-contractual negotiations, provide or receive services, administer accounts and communicate with you.
- Job Applicants: To assess and process applications, communicate with candidates and manage our recruitment process. Where appropriate, we may also retain applicant information for consideration for future opportunities.
- Website Visitors: To operate, secure and improve our website and, where you have consented, analyse how visitors use the website and its content.
- Individuals Contacting Us: To respond to enquiries by email, telephone or other appropriate means. Emails, including attachments, may be monitored for security and compliance purposes.
- Security and Administration: To protect our systems, premises, employees and visitors, including appropriate use of IT security measures, CCTV and visitor or contractor access controls.
- Legal and Regulatory Requirements: To comply with applicable laws, regulations and legal processes and to establish, exercise or defend legal claims.
We use a consent management platform provided by CookieYes to record and respect your cookie preferences.
4. Legal Basis for Processing Personal Data
We process personal data only where we have a lawful basis to do so. Depending on the circumstances, these include:
- Contractual Obligations: Where processing is necessary to enter into or fulfil a contract with you, including taking steps at your request before entering into a contract.
- Legitimate Interests: Where processing is necessary for our legitimate business interests and those interests are not overridden by your data protection rights. This may include responding to business enquiries, managing relationships with potential clients and suppliers, operating and securing our website and IT systems, managing recruitment, monitoring our facilities with CCTV and managing visitor or contractor access.
- Legal Obligations: Where processing is necessary for us to comply with legal, regulatory, tax, accounting or other statutory requirements.
- Consent: Where you have given us consent to process your data for a specific purpose. This includes the use of non-essential cookies and similar technologies where consent is required.
5. Consent
Where processing is based on your consent, you have the right to withdraw that consent at any time.
For general data protection matters, please contact us at gdpr@thedeltagroup.com.
Cookie consent can be changed or withdrawn at any time using the floating CookieYes cookie settings icon on the website.
Withdrawing consent does not affect the lawfulness of processing carried out before consent was withdrawn.
6. Disclosure and Sharing of Personal Data
We may share personal data where necessary for the purposes described in this Privacy Policy with:
- other companies within The Delta Group where appropriate for the relevant business activity or service;
- website hosting, IT, security and technical service providers;
- analytics, cookie management, embedded media and social media service providers;
- recruitment platforms and recruitment service providers;
- professional advisers, including accountants, auditors, insurers and legal advisers;
- clients, suppliers and other business partners where necessary to provide or receive services; and
- regulators, law enforcement bodies, courts or other authorities where disclosure is required or permitted by law.
Where a third party processes personal data on our behalf, we require it to handle that information appropriately and in accordance with applicable data protection law.
We do not sell your personal data.
7. International Transfers
Some third-party technology and service providers used by us or by this website may process personal data outside the United Kingdom.
Where personal data is transferred internationally, we take appropriate steps to ensure that it remains adequately protected in accordance with UK data protection law. This may include relying on UK adequacy regulations or appropriate contractual safeguards where required.
8. Data Retention
We retain personal data only for as long as reasonably necessary for the purpose for which it was collected and to comply with applicable legal, regulatory, tax, accounting and business requirements.
Our general retention periods include:
- Clients and Suppliers: Generally for 6 years following the end of the relevant financial year or business relationship where records are required for accounting, tax, contractual or legal purposes, and longer where required by law.
- Job Applicants: Generally for up to 18 months, unless a different period has been explained to you or continued retention is appropriate for future opportunities.
- General Enquiries: Generally for up to 18 months unless the enquiry results in an ongoing business relationship or there is another reason to retain the correspondence for longer.
- Emails: Generally for up to 3 years, although correspondence relating to contracts, financial records, legal matters or other ongoing business requirements may be retained for longer where necessary.
- Cookie and Analytics Information: Retained according to the duration of the relevant cookie or service. Details of cookies currently used on this website are provided in our Cookie Policy.
Personal data subject to a statutory or legal retention requirement will be retained for the applicable mandatory period.
9. Your Rights as a Data Subject
Depending on the circumstances, you have rights regarding your personal data, including:
- Right of Access: Request a copy of the personal data we hold about you.
- Right to Rectification: Ask us to correct personal data that is inaccurate or incomplete.
- Right to Erasure: Ask us to delete your personal data in certain circumstances.
- Right to Restrict Processing: Ask us to restrict the processing of your personal data in certain circumstances.
- Right to Data Portability: Receive certain personal data in a structured, commonly used and machine-readable format and, where applicable, have it transferred to another organisation.
- Right to Object: Object to certain processing based on legitimate interests and object at any time to processing for direct marketing purposes.
- Right to Withdraw Consent: Where processing is based on consent, withdraw that consent at any time.
- Rights Relating to Automated Decision-Making: Where applicable, exercise your rights in relation to decisions based solely on automated processing, including profiling, which have legal or similarly significant effects.
To exercise any of these rights, please contact us at gdpr@thedeltagroup.com.
We may need to verify your identity before responding to a request. Data protection law generally requires us to respond to valid rights requests within one month, subject to certain exceptions.
10. Data Security
We take appropriate technical and organisational measures to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure or access.
Access to personal data is limited to employees, contractors and service providers who require it for legitimate business purposes and who are subject to appropriate confidentiality and data protection obligations.
11. Data Protection Complaints
If you have a concern or complaint about how we have collected, used, stored or otherwise handled your personal data, please contact us in the first instance:
Data Protection Contact:
HR Office
Delta Group
Delta Park, 1, 2 & 3 Wood Street
Thorley
Bishop’s Stortford
CM23 4TR
United Kingdom
Email: gdpr@thedeltagroup.com
We will acknowledge receipt of a data protection complaint within 30 days. We will take appropriate steps to investigate the complaint, keep you informed of its progress and provide you with the outcome without undue delay.
If you remain dissatisfied with how we have handled your personal data or your complaint, you also have the right to make a complaint to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Telephone: 0303 123 1113
Website: ico.org.uk/make-a-complaint
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our website, services, business activities, technology or legal requirements.
The date below indicates when this Privacy Policy was last reviewed and updated.
Last updated: 30 August 2026