The Delta Group (“we,” “our,” “us”) is committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal data when you interact with us, including through our website and various services.
1. Who We Are
The Delta Group includes:
- Delta Display Limited
- Lick Creative Limited
- Superior Creative Services Ltd
Our expertise lies in creating, producing, and activating a broad range of print and digital marketing communications – from high-impact point-of-sale installations and retail campaigns to dynamic digital content and branded environments.
For any data protection enquiries, please contact our Data Protection Officer at: gdpr@thedeltagroup.com
2. Personal Data We Collect
We collect various types of personal data depending on our interaction with you:
- Clients and Suppliers: Name, address, phone number, email, and other data necessary to fulfil our contractual obligations.
- Job Applicants and Individuals Contacting Us: Name, address, phone number, email, and any additional information provided, such as in a CV (which may include special categories of personal data like health or disability information).
- Website Visitors: IP address, cookies, and information provided through forms (e.g. name, email, company, address, phone number).
For more information on how we use cookies, please see our Cookie Policy.
3. How We Use Your Personal Data
Your personal data is used for the following purposes:
- Clients and Suppliers: To fulfil our mutual contractual obligations, including pre-contractual negotiations and service provision.
- Job Applicants: To process your application and contact you regarding future opportunities.
- Website Visitors: To analyse webpage traffic and improve our website based on user needs. This includes using traffic log cookies for statistical analysis, after which the data is removed from our system.
For details about the cookies we use and how we manage consent, please refer to our Cookie Policy. - Individuals Contacting Us: To respond to your enquiries via email or telephone. Please note that emails, including attachments, may be monitored for security and compliance purposes.
4. Legal Basis for Processing Personal Data
We process your personal data based on:
- Contractual Obligations: Necessary for fulfilling our contracts with clients and suppliers.
- Legitimate Interests: Such as processing job applications, contacting potential clients or suppliers, monitoring our facilities with CCTV, and managing visitor or contractor access to our premises.
- Legal Obligations: To comply with legal requirements, including facilitating data subject rights and financial transactions.
- Consent: For activities like conducting surveys on behalf of clients, participating in events, or when you request us to contact you.
5. Consent
Where processing is based on your consent, you have the right to withdraw it at any time by contacting us at gdpr@thedeltagroup.com.
6. Disclosure of Personal Data
We do not pass on your personal data to third parties without a legal obligation, legitimate reason, or your explicit consent.
7. Data Retention
We retain personal data as follows:
- Clients and Suppliers: For 5 years after our relationship ends, unless legally required to retain it longer.
- Job Applicants: For 18 months.
- Website Visitors and Individuals Contacting Us: For 18 months.
- Emails: For 5 years.
Data covered by legal obligations will be retained for the mandatory period.
8. Your Rights as a Data Subject
You have the following rights regarding your personal data:
- Right of Access: Request a copy of the information we hold about you.
- Right of Rectification: Correct data that is inaccurate or incomplete.
- Right to Be Forgotten: In certain circumstances, request the deletion of your data.
- Right to Restrict Processing: Where certain conditions apply, restrict the processing of your data.
- Right of Portability: Have your data transferred to another organisation.
- Right to Object: Object to certain types of processing, such as direct marketing.
- Right to Object to Automated Processing: Object to decisions made solely by automated means, including profiling.
- Right to Judicial Review: If we refuse your request under rights of access, we will provide you with a reason. You have the right to complain as outlined below.
To exercise any of these rights, please contact us at gdpr@thedeltagroup.com. We will forward any requests to third parties involved in processing your personal data, as applicable.
9. Complaints
If you wish to make a complaint about how your personal data is being processed by the Delta Group or how your complaint has been handled, you have the right to lodge a complaint with the supervisory authority and our Data Protection Officer.
Supervisory Authority Contact Details:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Email: casework@ico.org.uk
Phone: 0303 123 1113
Data Protection Officer Contact Details:
HR Office
Delta Group
Delta Park, 1, 2 & 3 Wood Street
Thorley
Bishop’s Stortford CM23 4AS
United Kingdom
Email: gdpr@thedeltagroup.com
Last updated: January 2025